Performance Measurement for Non-Profit Organisations: The Case for using Data Envelopment Analysis in University Performance.

Ameen Ali Talib

Warwick Business School

University of Warwick

Coventry CV4 7AL

ABSTRACT

This paper proposes a theoretical model using Data Envelopment Analysis (DEA) for evaluating the performance of Business Schools. The aim of the paper is to highlight the usefulness and equity of DEA in evaluating performance of non-profit making organisations in general and in university performance in particular. It is hoped that the paper can stimulate debate in the use of DEA as a performance measure in universities and the possible use of DEA in performance linked funding by policy makers